Know your true margin, and where it’s made.

Visory codes media, production, and other costs you pay on a client’s behalf to their own accounts, by client and job, and tracks each one until it reaches an invoice. Your fees are reported on their own line, so gross margin measures the work your team does, not the media spend that passes through. How the gross amounts are reported in your statutory accounts and tax return is a judgement for your advisers, and the books keep both views available. This is general information, not tax advice.

Usually because the salaries of the people who deliver client work are booked as overheads, so cost of sales holds little more than freelancers. The margin then looks healthy while the real cost of the work stays hidden. From the month Visory starts, delivery salaries, freelancers, and delivery software sit in cost of sales, with founders’ time split where they still do client work, so the monthly margin shows what the work actually costs.

Retainers are invoiced on the dates you set, and project fees on the stages agreed in the proposal. In the monthly management accounts, a retainer billed in advance is shown against the month it pays for, and stages reached but not yet invoiced are listed for your approval. Every invoice goes out in your name and is followed up on a cadence you agree.

Yes, from your project or time tool. Each month, billable hours are set against hours available to give utilisation, and time and costs on jobs not yet invoiced are reported as work in progress, client by client. An agency without timesheets can still begin with an estimate of how salaries split across the work, which is enough for a first read on margin.

Sometimes. A freelancer paid wholly or principally for their own labour, such as a designer on a day rate, is an employee for super guarantee purposes even with an ABN. Performers, presenters, and crew paid to work on a commercial, a broadcast, or a promotional event are employees for super too. Super is then due within seven business days of paying their invoice. Visory flags these bills as they arrive and includes the super where it applies. This is general information, not tax advice.

It may be. Under the Fair Work Act, the whole relationship decides it: who controls the work, who carries the risk, whose tools are used, whether the person can send someone else, their hours, and whether the work is expected to continue. That call is yours, with legal advice, and nothing here is legal advice. Visory shows how long each freelancer has worked with you, how often, and at what cost, which is usually where the question starts.

Often the Graphic Arts, Printing and Publishing Award 2020 (MA000026), which covers creating designs, concepts, and layouts for advertising and marketing. For day workers, ordinary hours average 38 a week between 7.00 am and 6.00 pm, and weekday overtime is paid at 150% for the first three hours and 200% after that. Developers, writers, and account staff may fall under another award or none, and the National Employment Standards apply either way. Your Payroll Officer records the award for each role, and Delphi AI checks every run against it.

It may. A business that provides IT services, such as web design consulting or custom software development, and pays contractors to deliver them, lodges a Taxable payments annual report by 28 August each year when those services make up 10% or more of its income. Visory codes developer and other IT contractor payments separately as they are paid, so the figures for the report come straight from the ledger. Whether your agency has to lodge is a tax question, and this is not tax advice.

Visory charges one flat monthly fee for the scope we agree. No timesheets, no hourly billing, no surprises. The fee reflects the services you take and the volume of work in your agency, from the size of the pay run to the number of client invoices and supplier bills each month, so you know the monthly cost before you start.